Q My order has arrived and it's damaged - help!
We're so sorry that your product has arrived in a less than satisfactory condition. We know how important it is for your purchase to be in perfect condition and we’ll do our best to try and solve the problem. As we’re an online shop and don’t have a store you can go to, the quickest and easiest way for us to help with a damaged item is to see a photograph of it. Please email us on [email protected] so that a member of our team can assist you to resolve the issue as efficiently as possible. Please note we can only assist promptly if the sufficient details requested are provided by yourself.