Q I have received an order confirmation however have not paid a deposit to V12
When choosing to pay via our 0% Interest V12 Retail Finance option you will provisionally receive an order confirmation from our Maze Living website however we will not receive your order in our system until you have completed your finance application provided by V12 and had your deposit approved. You will be automatically directed to V12 to complete your application. If you are not automatically directed from our website, you should have received an email where you can access your application. If you cannot find this email, please check your spam/junk mail. Alternatively get in touch with us and we will generate a new application link for you.