Maze - Eden Aluminium Pergola Jointing Kit 3m Side - Grey

Goods you have ordered will be delivered direct to the billing address. Standard delivery is usually within 7 - 10 working days, but you can change this to a pallet delivery, which could be delivered in as little as 2-3 working days. Should you have any questions about an order you have placed with us, we welcome you to contact us by telephone on 01440 710673.

Standard Delivery

Please allow our courier partners 10 working days to deliver your item(s) to your delivery address. After your order has been dispatched, you will then receive further communication from Maze Living or our courier partners providing you with further details of your delivery. 'Standard delivery', on orders containing small accessories only, will be delivered by DX or a similar courier. Orders including large items will be delivered by a 2-man team who will carry your items to a place of your choice, outside, if accessible. They will remove the packaging and build your items, if you have purchased these extra services.

Pallet Delivery

If it is available and you change the delivery to a 'Pallet Delivery', your order can be delivered in as little as 2-3 working days (cut off for 2 days is 11am every weekday). Pallet deliveries differ in that your order will be left kerbside on pallets outside your address and does not include any optional extra services or pallet disposal. By selecting this option, you agree to this, and that a large lorry can access the road outside your property. You may need a minimum of 2 people to move large/heavy items.

However.... stock can run out fast at times so keep an eye out for the 'Going Fast' badge.  This is genuine and means we really are running out of stock.

Eden Pergola Build & Bolt Down Service -

1 x build for Eden 3m x 4m or 4m x 4m Pergola - including a Bolt Down service

All pergolas should be bolted down to the ground so as not to lift, buckle in strong winds, or cause harm to buildings or people!

We advise a firm ground fixing is used for this pergola, ideally bolted to a concrete base. Please note paving slabs are not ideally suitable for fixing, if they are not laid on a solid concrete base as they too can then lift in windy weather.  The delivery destination must be level and safe for the crew to navigate around (we will not assemble around hot tubs or large non moving equipment that could cause health and safety issues).

A bolt down damage waiver must be signed before installation. This is against damage to your flooring or to the pergola if it is damaged by not bolting it to the floor as recommended. You will be responsible for securing the pergola to the floor/ground if you sign to say that you do not want us to do it.

Customer Returns

If you wish to return a product you have ordered from us, please use the information on our Returns page to find out more.