Q Who will be delivering my order?

We’ve added our selected couriers below, so you have an idea of their individual delivery processes. Please note you will always receive contact regarding delivery beforehand.

Maze Living

We have our own dedicated delivery team conducting home deliveries mainly in the East and South East of England. You will always receive a text message prior to delivery with a proposed delivery date. If you wish to change this date, please contact us on 01440 710673.

You will also receive a text message with a delivery time slot the day before your delivery is due to take place.

Please always ensure the contact number and email address provided at time of ordering is correct as this may impact delivery communications.

If you have any special requirements for your delivery or have access restrictions to your property, please kindly email us on [email protected] to notify us so we can ensure your delivery runs as smoothly as possible. If your circumstances change on the proposed delivery date, please update us and we will re-book this for you.

Panther Logistics

Panther conduct deliveries for Maze Living across the whole of the UK.

You will receive a booking link via email from Panther where you are able to select your own delivery date. They may also call you to book a delivery date in with you directly.

Please always ensure the contact number and email address provided at time of ordering is correct as this may impact delivery communications.

You will always receive a text the day before your delivery with confirmation of your time slot.

If you need to change your delivery date with Panther you can do so by contacting them direct on 01604 215 000.

Jigsaw Logistics

Jigsaw Logistics are an independent courier who conduct deliveries across most of the UK, mainly from the Midlands up to Scotland and the South West.

You will receive a phone call or email from Jigsaw direct to arrange a suitable delivery date.

You will receive a text notification with a time slot the day before your delivery is due and on the day of delivery. On the day of delivery there will be a link sent via text where you are able to track the progress of your delivery with Jigsaw.

Please always ensure the contact number and email address provided at time of ordering is correct as this may impact delivery communications.

DX

We use DX for delivery of accessories and smaller items. DX aim to deliver your order 1-2 days after is despatched from our warehouse. Most parcels are tracked, and you will receive an email and tracking link from DX. You may track your parcel via the DX website - https://www.dxdelivery.com/.

FedEx

We use FedEx for delivery of accessories and smaller items. FedEx aim to deliver your order 2-3 days after it is despatched from our warehouse. Most Parcels are tracked, and you will receive an email and tracking link from FedEx. You may track your parcel via the FedEx website - https://www.fedex.com/en-gb/tracking.